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  Chapter 3. Registered users.  
     
 
3.1 Logon to the site.
  1. The Logon area is located at the top of the left tool bar. Enter your username and password and click the “Login” button.
  2. Your personalized user Home page is displayed. The left toolbar will have links required by you after login.
3.2 Manage/Update profile.
  1. You can manage your profile and update information submitted during registration using this interface provided.
  2. This page is accessed by clicking on the “MyProfile” Links provided in the left tool bar.
  3. All information entered during registration is editable in this page except the Name of Company and login id.
  4. Enter changed information and click the submit button.
  5. Data entered in this page is then updated in the database.
3.3 Change Password.
  1. A user can change his password either from the “MyProfile” page or by clicking the link provided in the left tool bar.
  2. Details of usage of “MyProfile” page are given above.
  3. Clicking on the “Change Password” link in the left tool bar will display the relevant page.
  4. Enter your User Name, Old Password and the New Password twice for confirmation.
  5. Changed password information entered in this page is then updated in the database. You can use this password the next time he logs in.
3.4 Browse catalogue.
  1. All visitors can browse the catalogue by following the link provided in the top toolbar.
  2. The catalogue has been divided into two broad categories – Stationery and Packaging.
    1. Each of these is further divided into Polymer or Polypaper.
    2. Items in each sub-category are listed under the heading.
    3. Clicking on any of the items will display the list of item sizes/types available in that category. This action requires that the user be logged on at that time.
    4. Unregistered users will not be able to continue beyond this point. However, Sample screens of customisation available with each item are provided here. Screen Shot.
3.5 Search for items.
  1. Two levels of search are possible using the facility provided, namely, Basic search, and, Advanced search.
  2. Selection of any of the items listed after the search will display the details of the item in the format provided.
  1. Basic Search:
    1. The search are is located in the top left area of the main toolbar.
    2. Basic search area is displayed in all screens while advanced search area can be accessed by clicking on the “Advanced Search” link provided just below the basic search box.
    3. Valid entries in the search box are all items, materials and categories. Wild card characters like *, % etc are not permissible.
    4. A minimum of three characters are required for a successful search.
    5. Enter the search string in the search box provided and click the ‘GO’ button.
    6. Search results are displayed in the main display area. The organisation of the results is in a format similar to that of the cat. Screen Shot.
  2. Advanced Search:
    1. The Advanced Search Area can be accessed by clicking on the “Advanced Search” link provided just below the basic search box.
    2. The advanced search options are displayed in the main display area.
    3. The primary search criteria is the category. Select the category or leave it as it is and move to the next criteria.
    4. The secondary criteria is the material. Select the material or leave it as it is and move to the next criteria.
    5. Based on the selected category and material, the drop-down provided for items is populated. Changing either the category or material will result the contents of the items list to be automatically refreshed.
    6. However, the item list will not be displayed unless both category AND material have been selected.
    7. Selecting maximum criteria will narrow the search to a greater extent.
    8. Finally, Select the item and click the “GO” button. The results of the search are displayed in the main display area.
Organisation of the results is in a format similar to that of the cat. Items matching the search criteria are listed in the relevant category with “No matches” appearing in other categories. Screen Shot.
3.6 Select Item.
  1. Items can be selected either from the catalogue or from the result screen of a search.
  2. Click on any item for a list of sizes/qualities available of that item. (Note: In case of user defined items, you will be transported directly to the item details page.)
  3. Click on the size/quality desired. You will have to click on the basic price of that item to proceed.
  4. The item details page is displayed. This page will have all the possible customisations possible for that item.
3.7 Customise.
  1. After an item has been selected, the item details page provides detailed information on customisation options.
  2. Depending on the item selected, you can select size, colour, self-adhesive flap, gage, type etc. Explanation of controls of each item are available on the ITEMS page.
3.8 Add to shopping cart.
  1. After all customisation options have been entered, enter the quantity required.
  2. Each item has a minimum order quantity as described in the ITEMS page.
  3. After the quantity has been entered, you can check the total by clicking the “Compute Price” button at the bottom of the details page. The total price is displayed in the box provided. However, this is not compulsory and need not be done.
  4. Click on the “Add to Shopping Cart” button at the bottom.
  5. Contents of the shopping cart can be viewed at any time by clicking on the “Shopping Cart” link in the Top Toolbar. Click here for a sample screenshot.
  6. Items added to the shopping cart are kept for a week. During this period, user can login at any time and place order.
  7. However, after an item has been in the shopping cart for a week, it is deleted and user has to go through the entire process of selection and customisation again.
3.9 Place order.
  1. After one or more items have been added to the shopping cart, you can place an order.
  2. First select the item(s) by clicking the checkbox provided against each item.
  3. You may select all items by clicking the checkbox at the bottom of the list.
  4. You may bring items from WishList by clicking on the button provided. Details of WishList are given HERE.
  5. Enter Shipping Address. For your convenience, the Office Address and default Shipping Address are displayed and my be selected by selecting the appropriate radio button.
  6. You may specify some other address for delivery by selecting the “other” radio button and entering the address in the space provided.
  7. If delivery state is Gujarat, GST will automatically be applicable at the prevalent rates.
  8. If delivery is in any state other than Gujarat, CST will be applicable at the prevalent rates. In this case, C-Form may or may not be applicable.
  9. If C-Form is applicable, you are required to enter the CST registration number and date. In this case, the rates of sales tax against submission of C-Form will be applicable at the prevalent rates.
3.10 Confirm receipt of invoice. Payment terms may be discussed at his stage:
  1. After order has been placed, a page providing links to the invoice(s) is displayed.
  2. Click on any of the links provided. The invoice will be displayed in a pop-up screen. Screen Shot.
  3. Copies of the invoice(s) are sent to you by email. This email has a link provided which you are required to click to confirm the receipt of the invoice.
3.11 Track order.
  1. After the order has been received, the processing commences at our end.
  2. System Administrator updates the progress of execution at each stage.
  3. You can view the current status of the order by clicking the “Order Tracking” link provided in the Top Toolbar.
  4. Details of all orders placed by you are displayed in a table.
  5. Clicking on the “invoice” link will display the invoice for that order.
  6. The invoice will have details like Delivery Challan number, TR number, Transporter and Payment Terms which will be updated by the administrator as the order progresses.
  7. After the consignment has been dispatched, the administrator will upload the TR (Transporters Receipt) which can be viewed by clicking on the relevant “View TR” link.
  8. After final payment has been received, Administrator makes the necessary updates that can be viewed in the Payment Received column.
3.12 Send Feedback.
  1. Feedback can be sent by both Registered Users as well as unregistered users and casual visitors.
  2. The Feedback form can be accessed by clicking on the button in the Top Toolbar.
  3. The form will be displayed in the main display area.
  4. If the user has not logged on, the following screen will be displayed. Screen Shot.
  5. Registered users who have not yet logged in are first required to enter their login details in the space provided.
  6. Then, they can enter their comments/feedback in the space provided and click the “submit” button.
  7. Feedback is received by the Administrator for further action.
  8. Registered users who have logged in can directly enter their comments/feedback in the space provided and click the “submit” button.
  9. Feedback is received by the Administrator for further action
 
   
 
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